Tenant Support Liaison
3 weeks ago
Are you passionate about delivering exceptional customer service and making a difference in the lives of residents? Do you have prior experience in a Resident Liaison Officer role or a similar position? If so, this could be the ideal opportunity for you
About the JobAs a Tenant Support Liaison with Spencer & James Limited, you will be responsible for maintaining an up-to-date on-site database to track activities and progress. You will also conduct regular meetings with client representatives and tenants to uphold excellent customer service standards.
- Establish and enforce a consistent and effective customer care approach.
- Serve as the escalation point for resolving tenant complaints promptly and professionally.
- Coordinate and manage tenant relationships across multiple sites to ensure smooth project delivery.
This is an exciting opportunity to contribute to projects that improve communities, including working on a Social Housing Decarbonisation Fund initiative. As a Resident Liaison Officer, you will play a key role in delivering an outstanding tenant experience while supporting meaningful upgrades to social housing.
RequirementsWe are looking for candidates with:
- A UK driver's license and access to a vehicle (essential).
- Prior experience in a Resident Liaison Officer role or a similar position.
- A strong commitment to providing exceptional customer service and tenant support.
- Excellent interpersonal and communication skills, with the ability to build rapport and trust with tenants and clients alike.
- Experience with Social Housing or Decarbonisation Fund projects (desirable but not essential).
The salary for this role is £32,000 per annum, plus a car allowance of £4,000 per year, making your total remuneration package £36,000 per annum.
-
Tenant Experience Coordinator
2 weeks ago
North Acton, United Kingdom Spencer & James Limited Full timeSpencer & James LimitedJob Title: Resident Liaison OfficerLocation: North West LondonSalary: Estimated annual salary is £34,000 - £37,000, inclusive of a £4,000 car allowance, reflecting the level of experience and qualifications required for this role.Job Description:This Resident Liaison Officer role offers the chance to make a meaningful difference in...
-
Tenant Experience Manager
3 weeks ago
North Acton, United Kingdom Spencer & James Limited Full timeWhy Choose This Role?This is an exciting opportunity to contribute to projects that improve communities, including working on a Social Housing Decarbonisation Fund initiative. As a Resident Liaison Officer, you will play a key role in delivering an outstanding tenant experience while supporting meaningful upgrades to social housing.Key...
-
Tenant Liaison and Compliance Officer
2 weeks ago
North Finchley, United Kingdom Adam Hayes Estate Agents Full timeAbout the RoleWe are seeking a Tenant Liaison and Compliance Officer to join our team at Adam Hayes Estate Agents. As a key member of our lettings department, you will be responsible for ensuring a seamless experience for prospective tenants and maintaining strong relationships with landlords and tenants.Main Responsibilities:Managing compliance for all...
-
Customer Service Liaison Specialist
3 weeks ago
North Acton, United Kingdom Spencer & James Limited Full timeSpencer & James LimitedCompany Overview:We are a leading main contractor in the Social Housing sector, dedicated to delivering exceptional customer service and making a positive impact on residents' lives. Our team is passionate about contributing to projects that improve communities, including working on initiatives like the Social Housing Decarbonisation...
-
Tenant Liaison Officer
3 days ago
North East, United Kingdom Zenith People Full timeTemporary- North East- Posted 13 mins ago**The role responsibilities**: - Liaising with tenants and keeping them updated with progress and be there if there are any issues that arise. - Liaising with contractors and site managers. - Organising schedules for energy efficiency works i.e. Air Source Heat Pumps, loft, cavity, EWI, windows and solar PV. -...
-
Community Engagement Specialist
3 weeks ago
North Acton, United Kingdom Spencer & James Limited Full timeJob Title:Resident Liaison OfficerAbout the Role:We are seeking a proactive and compassionate Resident Liaison Officer to join our team at Spencer & James Limited. As a key member of our social housing project delivery team, you will play a vital role in delivering exceptional customer service and supporting meaningful upgrades to social housing.Key...
-
Housing Liaison Officer
7 months ago
North London, United Kingdom Colbern Limited Full time883754-3321-23306 NCD Housing Liaison Officer Haringey Contract £17 per hour Our client is looking for an experienced Housing Liaison Officer. To be part of a team delivering a high quality, consistent, flexible, value for money comprehensive service to tenants including, new tenancies and tenancy changes interviewing service users and dealing with...
-
Tenant Engagement Officer
7 months ago
North London, United Kingdom MYSHON Full time**brWho we are**: MYSHON aims to support independent living for vulnerable adults, some who have mental health challenges, learning difficulties, alcoholism, drug addiction and physical disabilities: all within a domestic environment embedded into local communities to promote their independence, understanding that everyone is individual and may need tailored...
-
Housing Project Coordinator
3 weeks ago
North Acton, United Kingdom Spencer & James Limited Full timeDo you want to make a real difference in the lives of residents? Are you passionate about delivering exceptional customer service? If so, we want to hear from you!About the PositionAs a Housing Project Coordinator with Spencer & James Limited, you will be responsible for establishing and enforcing a consistent and effective customer care approach. You will...
-
Community Engagement Officer
3 weeks ago
North Acton, United Kingdom Spencer & James Limited Full timeSpencer & James LimitedKey Responsibilities:As a Resident Liaison Officer, you will play a vital role in ensuring the smooth delivery of social housing refurbishments, focusing on exceptional customer service and resident support. Your key responsibilities will include:Developing and maintaining strong relationships with tenants and clients through regular...
-
Community Engagement Specialist
3 weeks ago
North Acton, United Kingdom Spencer & James Limited Full timeAs a Community Engagement Specialist with Spencer & James Limited, you will play a vital role in supporting residents during refurbishments. This exciting opportunity is perfect for someone passionate about delivering exceptional customer service and making a difference in the lives of residents.About the RoleMaintain an up-to-date on-site database to track...
-
Resident Liaison Officer
1 week ago
North West England, United Kingdom Howells Solutions Full time**Resident Liaison Officer - Social Housing Planned Works** **Covering North West London** **Full time, permanent** **£25,000 - £35,000 per annum + car allowance and mileage** Howells are working with a leading main contractor to find a successful and proactive Resident Liaison Officer to join their team covering North West London delivering Planned...
-
Resident Liaison Officer
7 months ago
North London, United Kingdom Blayze Group Full time**Resident Liaison Officer (RLO)**: **Role**:Resident Liaison Officer (RLO) **Line Manager**:Resident Liaison Manager (RLM) **Term**:18-month Fixed Term Contract **Salary**:£40,000 + Benefits (including travel expenses/mileage to site) **Summary**: The Resident Liaison Officer (RLO) will support the Resident Liaison Manager (RLM) in executing the...
-
Social Housing Liaison Coordinator
3 weeks ago
North Acton, United Kingdom Spencer & James Limited Full timeAbout Us:Spencer & James Limited is a leading main contractor in the Social Housing sector, dedicated to delivering exceptional customer service and improving communities through our projects.Job Overview:This exciting opportunity is part of our ongoing efforts to enhance the lives of residents through meaningful upgrades to social housing, including working...
-
Community Support Liaison
2 weeks ago
North Petherton, Somerset, United Kingdom Spark-A-Change Foundation Full timeWe are seeking a compassionate and reliable Community Support Liaison to join our team at the Spark-A-Change Foundation.About the RoleAs a Community Support Liaison, you will be working independently in the community, visiting veterans in their homes to provide companionship and support. You will be responsible for building relationships with our veterans,...
-
Support Worker
3 days ago
North Walsham, United Kingdom Creative Support Ltd Full timeWe are seeking staff that can provide excellent person-centred care and support to tenants to assist and develop everyday living skills and to enjoy a wide range of activities at our friendly, inclusive service in North Tyneside. We require positive and enthusiastic staff who will demonstrate superb communication skills, that are able to work within...
-
Community Support Liaison Officer
1 month ago
North East, United Kingdom Forward Leeds Full timeJob Description: Community Support Liaison OfficerWe are looking for a highly motivated and compassionate individual to join our team as a Community Support Liaison Officer. In this rewarding role, you will work directly with clients, providing emotional support and guidance to help them engage with relevant services.Key Responsibilities:Develop strong...
-
Probation Service Liaison Officer
2 weeks ago
Acton, Greater London, United Kingdom Hestia Housing Support Full timeSalary: £28,000 - £32,000 per annumLocation: Various locations across the UKJob Type: Full-time
-
Resident Liaison Officer
1 week ago
North London, United Kingdom Novus Property Solutions Full timeResident / Contract Liaison Officer Novus Property Solutions is a dynamic, award-winning property maintenance, refurbishment, compliance, and decarbonisation specialist with more than 750 colleagues in 21 locations across Great Britain, providing a combination of local knowledge and national strength. We are a social and environmentally responsible...
-
Community Transport Liaisons
1 month ago
North East, United Kingdom Blind Veterans Full timeBlind Veterans is seeking Community Transport Liaisons to play a vital role in helping our veterans reconnect with their communities.This flexible and rewarding position involves transporting veterans to various locations, providing them with journey details, and guiding those who don't have an escort. To succeed in this role, you'll need to be happy to work...