Hospitality Service Representative
5 days ago
The Opportunity
We are seeking a skilled and enthusiastic individual to join our hotel food and beverage team as a Food and Beverage Team Member. As a key member of our team, you will be responsible for delivering exceptional hospitality service to our guests, ensuring that their experience is memorable and enjoyable.
Key Responsibilities
- Set up the restaurant and bar for service, ensuring that all standards of presentation are met.
- Act as the face of the business, maintaining the hotel's brand reputation by delivering exceptional hospitality service.
- Engage with guests, take their food and beverage orders, and use upselling opportunities to enhance their experience.
- Create a welcoming atmosphere that puts a smile on our guests' faces.
Benefits
- Competitive employee discounts on bedroom rates across our hotel portfolio.
- Shopping discounts on a range of products and services.
- Access to eye care, free legal and money advice, counseling sessions, and more.
- Opportunities for career development and growth within the company.
The Ideal Candidate
- Contagious enthusiasm and a genuine passion for the hospitality industry.
- A natural ability to engage with others and provide exceptional customer service.
- Proven experience in a hospitality environment, preferably in hotel or restaurant operations.
- The ability to remain calm and composed in high-pressure situations.
- A positive outlook and approachable demeanor that exudes warmth and professionalism.
About Us
LGH Hotels Management is a leading hospitality company with a growing portfolio of 42 hotels throughout the UK. We are committed to delivering outstanding hospitality experiences to our guests and providing our team members with opportunities for career growth and development.
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