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Hospitality Food Service Leader

2 months ago

Glasgow, Glasgow City, United Kingdom Klarent Hospitality Limited Full time

We are seeking a seasoned Food & Beverage professional to join Klarent Hospitality Limited as Director of Food & Beverage. This strategic role will oversee the Food & Beverage operation, driving growth, and delivering exceptional guest experiences while optimizing profitability.

The Key Responsibilities:

**Reporting to the Hotel Manager**

The Director of Food & Beverage will:

  1. **Lead the Food & Beverage operation**, ensuring seamless delivery of targets, growth, and performance.
  2. **Identify and capitalize on growth opportunities** within the Food & Beverage department.
  3. **Prioritize Customer Experience**, ensuring it remains at the forefront of all Food & Beverage activities.
  4. **Develop and lead the Food & Beverage team**, fostering a culture of excellence and identifying development opportunities.
  5. **Oversee Health & Safety** within the Food & Beverage function, ensuring compliance with all relevant legislation.
  6. **Collaborate with cross-functional teams** to drive business outcomes and optimize productivity.
  7. **Drive strategic initiatives** to maintain and improve productivity and expense performance.

The Ideal Candidate:

  1. **Proven experience** in leading a Food & Beverage operation.
  2. **Leadership experience** with a track record of success in a similar role.
  3. **Strong focus on Customer Service** and ability to articulate a clear vision for success.
  4. **Experience in managing high-performing teams** and driving business growth.
  5. **Effective conflict resolution skills**, with the ability to manage customer complaints efficiently.