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International Operations Assistant

2 months ago

Edinburgh, Edinburgh, United Kingdom Indie Campers Full time

### Role Overview

We are seeking a motivated and customer-focused individual to join our team as an International Operations Intern at our Depot in Newbridge - Edinburgh. As an integral part of our operations team, you will be responsible for providing exceptional customer service, ensuring seamless campervan experiences, and contributing to the growth and development of our business.

### Key Responsibilities

* Provide world-class customer service to our guests, ensuring their needs are met and exceeded
* Assist with front-office activities, including customer service and sales, check-ins, and check-outs
* Align reservations with available campervans, verify and prepare campers and road trip extras
* Maintain campervans in top condition, identifying and addressing any maintenance or repair needs
* Support the team in monitoring stock, coordinating the fleet, and troubleshooting operational issues

### Ideal Candidate

* Currently studying or recently graduated in Hospitality, Tourism, International Studies, Business Administration, or a related field
* Fluent in English, with a valid driver's license and work permit
* Strong customer service orientation, with a natural talent for connecting with people from diverse backgrounds
* Problem-solving mindset, with a willingness to learn and adapt in a fast-paced environment
* Ability to work independently and as part of a team, with excellent communication and organizational skills

### What We Offer

* Competitive compensation, with accommodation not included
* Online and on-the-job training to develop relevant skills, including guest relations, customer service, problem-solving, and team spirit
* International opportunities and potential integration into Indie Campers after the internship

### How to Apply

If you are a motivated and customer-focused individual looking for a dynamic internship experience, please submit your application.