International Operations Coordinator

2 weeks ago

Edinburgh, Edinburgh, United Kingdom Indie Campers Full time

The Role

We are seeking a motivated and customer-focused individual to join our team as an International Operations Intern at our Depot in Newbridge - Edinburgh.

As an International Operations Intern, you will be responsible for providing exceptional customer service to our guests, ensuring a seamless experience from check-in to check-out.

Key Responsibilities

  • Front-office activities:
    • Customer service and sales:
      • Manage check-ins and check-outs, register guests, process payments, and provide information on campervan functionalities and terms and conditions.
    • Back-office activities:
      • Operations handling:
        • Align reservations with available campervans, verify and prepare campers and road trip extras and kits.
      • Quality control:
        • Maintain campervans in top condition, identify and address maintenance or repair needs.
      • Support activities:
        • Support the team in monitoring stock, coordinating the fleet of campervans, and troubleshooting operational issues.

Requirements

  • You are a student or recent graduate in Hospitality, Tourism, International Studies, Business Administration, or a related field.
  • You are fluent in English, have a work permit, and a valid driver's license.
  • You enjoy international environments and meeting new cultures.
  • You possess excellent customer service skills and a strong problem-solving mindset.
  • You are eager to learn and develop your skills in a dynamic and fast-paced environment.

What We Offer

  • A compensated internship with opportunities for growth and development.
  • Online and on-the-job training to develop relevant skills.
  • International opportunities and the possibility of integration into Indie Campers after the internship.

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