Patient Care Specialist

3 weeks ago


Glasgow, Glasgow City, United Kingdom Optical Express Full time

About the Role

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We are seeking a highly skilled and motivated Patient Advisor to join our team at Optical Express in Glasgow. The ideal candidate will be driven, passionate, and possess excellent communication skills.

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Main Job Duties

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  • Foster strong relationships with patients through effective communication.

  • Complete comprehensive training to perform diagnostic eye scans confidently.

  • Accurately convey patient information to optometrists.

  • Maintain patient records up-to-date and accurate.

  • Offer assistance with affordable finance options to patients.

  • Efficiently schedule consultations and surgeries.

Benefits Package

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  • An annual salary of £24,000, plus bonus potential.

  • Work in state-of-the-art environments that promote growth and efficiency.

  • Enjoy 29 days annual leave, providing ample time for relaxation and rejuvenation.

  • Access free eye tests and prescription eyewear for personal use.

  • Receive ongoing training and development opportunities to enhance skills and knowledge.

  • Join an employer-matched pension scheme for secure financial planning.

Required Skills

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  • Excellent written and verbal communication skills.

  • Strong negotiation and organisational abilities.

  • Self-motivation and commercial awareness.



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