Private Aviation Business Development Manager

5 days ago

London, Greater London, United Kingdom SHY Aviation Ltd Full time
About the Role

SHY Aviation Ltd is seeking a highly skilled Private Aviation Business Development Manager to join our team. As a key member of our Sales Team, you will be responsible for managing a portfolio of high-value clients and developing strategies to drive business growth.

Key Responsibilities
  • Client Relationship Management:
    • Build and maintain strong relationships with key stakeholders, decision-makers, and influencers within corporate accounts.
    • Manage a portfolio of high-value or key clients, circa 30 accounts.
    • Understand the specific needs and requirements of each account and provide tailored solutions to meet their objectives.
    • Serve as the primary point of contact for our clients, ensuring excellent customer service and satisfaction.
    • Conduct training, onboarding, and after-care of WLP clients.
    • Proactively address and resolve any issues or concerns raised by corporate clients, maintaining a high level of responsiveness and professionalism.
    • Address and resolve client issues and concerns.
    • Ensure cross-selling with our Lifestyle department.
  • Business Development Strategy:
    • Develop and implement account strategies to achieve client satisfaction and business growth.
    • Identify upselling and cross-selling opportunities.
    • Collaborate with internal teams, including sales, marketing, and product development, to align strategies and leverage resources effectively.
    • Monitor industry trends, competitor activities, and customer feedback to recommend strategic adjustments and improvements.
    • Attend trade shows.
  • Sales and Negotiation:
    • Manage client charter requests, assisting the SVP in achieving sales targets and revenue goals.
    • Negotiate contracts and close deals successfully with clients.
    Requirements
    • Strong negotiation skills, with a track record of broking in Private Aviation space.
    • Exceptional interpersonal and communication skills to build rapport with corporate clients and internal stakeholders.
    • Highly organized.
    • Self-motivated and results-oriented, with the ability to work independently and manage multiple priorities.
    • Proficiency in using CRM software (Zoho) and other sales tools to track and manage corporate accounts.
    • Flexibility to travel as required for client meetings, industry events, and conferences.
    • Experience within the private aviation industry.
    • Additional languages would be advantageous.

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