Restaurant Team Lead
3 weeks ago
Job Summary
At THE PIG, we're seeking a highly skilled and enthusiastic Restaurant Team Lead to join our dynamic team. As a vital member of our restaurant team, you will be responsible for delivering exceptional service to our guests, ensuring a seamless dining experience.
Key Responsibilities
- Be visible on the restaurant floor, overseeing the running and efficiency of our restaurant service.
- Engage with guests at every level and actively gain feedback.
- Lead by example, setting an energetic pace and standard for the team.
- Encourage high standards of service by providing our team with fun, yet informative briefings.
- Carry out opening/closing procedures of the restaurant, including cashing up.
- Lead by example, train and develop the restaurant team's service skills.
- Maintain excellent knowledge of our menu's, including local produce & suppliers.
- Create a 'can do' and positive atmosphere amongst the team.
- Resolving guest queries or concerns, identifying and addressing issues before they become complaints.
- Champion our 25-mile menu, having a true passion for providing high quality, fresh, local food to our guests.
About You
We require a real communicator, who has honesty, integrity, and the ability to read a room, always ensuring efficient and consistent levels of service. The ideal candidate will have a minimum of 1 year's experience working a busy restaurant with demonstrable experience of leading a team on the floor.
What We Offer
- Staff stays – free B&B.
- 35% discount on food, beverages & treatments.
- Meals on duty.
- Annual holiday increase (up to 33 days)
- Take home goods – cost price.
- Free access for you and your family to an on-demand GP, Physiotherapy, and counselling services through Help@Hand.
- A range of learning & development courses.
- Anniversary vouchers – dinner with wine for 2.
Home Grown Hotels is committed to encouraging equality, diversity, and inclusion. We are an equal opportunity employer and will not discriminate against candidates based on any of the protected characteristics set out in the Equalities Act 2010.
About Us
At THE PIG, we offer our guests a daily changing menu which is dedicated to the ingredients grown within our own kitchen garden and fresh produce provided by our local suppliers. Our restaurant team is diverse, with varied experience and abilities on display.
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