Patient Experience Coordinator

3 weeks ago


Cambridge, Cambridgeshire, United Kingdom Optical Express Full time
Become a Part of Our Team: Patient Advisor

We are looking for a skilled Patient Advisor to join our team at Optical Express in Cambridge. This is an exciting opportunity to work in a fast-paced environment, providing excellent care to our patients and contributing to our mission of delivering world-class eye care services.

About the Role:

As a Patient Advisor, you will play a crucial role in ensuring our patients receive the highest level of care and service. Your key responsibilities will include:

  • Scheduling appointments and managing patient bookings.
  • Providing clear information and guidance to patients regarding their treatment options and costs.
  • Maintaining accurate records and documenting patient interactions.

Why Join Us?

At Optical Express, we offer a range of benefits and rewards, including:

  • An attractive salary of £25,000+ bonuses.
  • A comprehensive training program to help you develop your skills and advance your career.
  • A dynamic and supportive team environment.

Requirements:

To succeed in this role, you will need to possess:

  • Excellent communication and interpersonal skills.
  • A high level of organisation and time management skills.
  • The ability to work effectively in a team environment.


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