School Customer Support Specialist

3 weeks ago


Newport, Newport, United Kingdom Chartwells - Schools Full time
Job Description:

We are seeking an enthusiastic and dedicated individual to join our team as a School Customer Service Assistant. As part of our catering team, you will be responsible for providing exceptional customer service to our students and staff, ensuring that they have a positive dining experience.

About the Role:
  • Prepare and serve high-quality meals to our clients and customers
  • Create attractive food and counter displays to showcase our menu offerings
  • Represent Chartwells and maintain a positive brand image by consistently delivering excellent customer service
  • Ensure compliance with Food Handling & Hygiene standards and Health & Safety regulations
Key Responsibilities:
  1. Deliver outstanding customer service to meet the needs of our students and staff
  2. Maintain a clean and safe working environment, adhering to health and safety guidelines
  3. Collaborate with colleagues to achieve team goals and objectives
  4. Participate in training and development opportunities to enhance your skills and knowledge
What We Offer:
  • A competitive salary of £19,000 - £20,000 per annum (dependent on experience)
  • An annual bonus scheme, rewarding hard work and dedication
  • A contributory pension scheme, supporting your financial security
  • Ongoing training and development opportunities, helping you grow professionally
  • A comprehensive benefits package, including discounts on travel, food, and leisure activities
About Us:

Chartwells - Schools is a leading provider of catering and support services to the education sector. With over 25 years of experience, we have established a reputation for delivering high-quality meals and exceptional customer service to our clients and customers.



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