Fitness Operations Manager

2 weeks ago


Barrow, Cumbria, United Kingdom Everlast Gyms Full time
{"Responsibilities": "Key Responsibilities

As a General Manager at Everlast Gyms, you will be responsible for representing the brand as an ambassador for fitness, demonstrating our elevated ways of working, and driving all revenue lines to drive profitability.

  • Represent Everlast Gyms as an ambassador for fitness and demonstrate our elevated ways of working.
  • Drive all revenue lines from membership sales to product and secondary sales to drive profitability.
  • Effectively manage controllable costs like stock orders and cleaning supplies to eliminate wastage and overspend.
  • Lead by example on reception and the gym floor in this member-facing role designed to enhance every visit.
  • Ensure central processes like STRIVE and MOVE are followed and delivered to the highest level consistently.
  • Drive collective buy-in to national focuses and incentives like #WORKOUTWEDNESDAY and #WeCommunicate.
  • Lead the recruiting, monitoring, training, and onboarding of new team members within your gym.
  • Ensure that all daily, weekly, and monthly operational processes are completed consistently and to a high standard using our in-house systems.
  • Willing and able to deliver honest, constructive feedback regularly to support all team members in achieving their potential and challenging them on a daily basis.
  • Reporting facilities and maintenance-related issues in accordance with best practice guidelines.
  • Manage club rotas based on budgets, ensuring fully trained team members are always onsite.
  • Be resilient and agile to react to challenging situations and find solutions.
  • Able to effectively manage all policies and procedures, including Health and Safety, inclusive of pool plant operations.
  • Ensure consistently high standards of cleanliness and presentation at all times, whether on-shift or not, with two members of staff working at the same time.
Qualifications

Requirements:

  • Passion for health, fitness, and wellness.
  • Level 2 qualification in fitness (desirable).
  • 1+ year previous management role experience within the fitness industry.
  • Strong leadership qualities.
  • Adaptability in communication and management style depending on the team member and their drivers.
  • A positive, solutions-driven mindset in the face of adversity.
  • A member champion mentality with exceptional interpersonal skills.
  • Driven and ambitious with a keen desire to learn and develop both behaviors and competencies specific to the role.
  • Flexibility in working hours and location to support the needs of the business, including weekends and Bank Holidays when required.
Additional Information

Want to know more about our brand? Please visit our LinkedIn page here.

An opportunity like this at Frasers Group is for the fearless. The potential is massive, the experience unrivalled. To be able to make the most of it, you need to live and breathe our principles:

  • Think without limits - Think fast, think fearlessly, and take the team with you.
  • Own it and back yourself - own the basics, own your role, and own the results.
  • Be relevant - Relevant to our people, our partners, and the planet.
"}

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