Reservations and Yield Management Lead
4 weeks ago
We are seeking a highly experienced Revenue & Reservations Manager to join our team at Highland Coast Hotels Ltd. As a key member of our revenue management department, you will be responsible for driving revenue growth and maximising occupancy across our properties.
Responsibilities- Develop and implement revenue management strategies to optimise room rates and improve occupancy
- Manage distribution channels and oversee the daily operations of the reservations team
- Analyse market trends and competitor activity to forecast room occupancy and inform pricing strategies
- Lead and mentor the Reservations Coordinators to ensure high standards of customer service
- Collaborate with hotel general managers, marketing, finance, and sales teams to align on revenue targets and promotions
- Strong understanding of yield management and dynamic pricing strategies
- Proven ability to lead and develop a team, ensuring productivity and high customer service standards
- Ability to interpret market trends, historical data, and competitor insights to inform pricing and booking strategies
- Experience with Property Management Systems (PMS), Revenue Management Systems (RMS), and channel management platforms
- Excellent verbal and written communication skills, with the ability to work collaboratively across departments and with external partners
- Competitive salary: £60,000 per annum
- Flexible hybrid working arrangement
- Discount for you and your family and friends on accommodation, food and beverages
- Opportunities for professional development and growth within the company
- Employee discount platform providing savings at 130,000 retail and entertainment
- Employee Assistance Programme
- Refer a Friend incentive scheme
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Revenue and Reservations Director
4 weeks ago
Inverness, Highland, United Kingdom Highland Coast Hotels Ltd Full timeJob DescriptionWe are looking for a talented Revenue & Reservations Manager to join our team at Highland Coast Hotels Ltd. As a key member of our revenue management department, you will be responsible for developing and implementing revenue management strategies to optimise room rates and improve occupancy across our properties.ResponsibilitiesDevelop and...
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Reservations Liaison Officer
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Hospitality Revenue Strategist
4 weeks ago
Inverness, Highland, United Kingdom Highland Coast Hotels Ltd Full timeAbout the RoleWe are seeking a highly skilled Revenue & Reservations Manager to join our team at Highland Coast Hotels Ltd. As a key member of our revenue management department, you will be responsible for driving revenue growth and maximising occupancy across our properties.Key ResponsibilitiesDevelop and implement revenue management strategies to optimise...
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