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Phone and Email Support Specialist

1 month ago

Leeds, Leeds, United Kingdom CV-Library Full time

We are looking for a talented Phone and Email Support Specialist to join our dynamic team in Leeds. As a key member of our customer service department, you will play a crucial role in delivering exceptional support to our customers.

Your responsibilities will include handling all incoming customer inquiries via phone and email, as well as troubleshooting any issues related to orders and assembly guides.

Requirements:

  • Excellent communication skills, including a clear and professional phone manner.
  • Prior experience in customer service, preferably in both phone and email settings.

What We Offer:

  • A competitive salary of £23,000 with opportunities for growth.
  • Flexible working arrangements with a hybrid model.