Customer Service Expert
6 days ago
About the Role:
We are seeking a highly skilled and experienced individual to join our team as a Hospitality Professional at The Hideout, part of Stonegate Group. As a key member of our team, you will be responsible for delivering exceptional customer service and contributing to a fun and welcoming atmosphere.
Key Responsibilities:
- Welcome and engage every guest, creating a positive experience from the moment they arrive.
- Prepare and serve high-quality food and drink, meeting the expectations of our discerning customers.
- Make recommendations that elevate guest experiences, showcasing your knowledge and expertise.
- Maintain a clean and safe environment for guests and colleagues, upholding the highest standards of cleanliness and hygiene.
Requirements:
To be considered for this role, you must be 18 or over as the role involves the sale of alcohol.
Salary and Benefits:
The estimated salary for this position is £22,000 - £28,000 per annum, depending on experience. In addition to a competitive salary, you will also receive a range of benefits, including a Reward Card via the MiXR App, offering 25% off food and drink across our Managed Estate, as well as access to exclusive discounts and rewards through Stonegate Xtra Rewards.
About Us:
The Hideout is a leading social pub and kitchen, part of the prestigious Stonegate Group. Our venues offer a unique blend of entertainment, dining, and relaxation, making us an exciting place to work and visit.
Contact Us:
If you have a disability as outlined by the Equality Act 2010 and require reasonable adjustments to be made during the recruitment process, please let us know in advance so that any support, aids or adaptations can be put in place to assist you.
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