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User Experience Strategist

1 month ago


London, Greater London, United Kingdom Endeavour Recruitment Solutions Full time

At Endeavour Recruitment Solutions, we are seeking a highly skilled User Experience Strategist to join our team in Central London. This exciting opportunity is ideal for an experienced UX professional who can drive the user experience of our clients' digital products and platforms.

The ideal candidate will have ultimate responsibility for User Experience across the entire range of Bloomsbury digital products and deliverables. They will work closely with key stakeholders, including product innovation, digital production, technical support, content architecture, commercial and business owners, and digital technology, to provide an intuitive user experience that improves usability and accessibility of Bloomsbury's digital products and platforms.

Key Responsibilities
  1. Manage resourcing and estimation around user experience work on various projects.
  2. Lead programmes of user experience research to understand users' online journeys and needs, deciding on the best method to use in each case (e.g. interviews, focus groups, card sorting, usage analytics).
  3. Capture findings from user experience research and translate into clear, well specified, well documented, testable and prioritized business requirements and use cases.
  4. Carry out User Acceptance Testing to ensure that implementation meets the acceptance criteria specified in our requirements.
  5. Analyse web usage metrics and search logs to measure user engagement and optimize user journeys.
  6. Review relevant competitor products to ensure that our platforms are market-leading in terms of user experience and user engagement.
  7. Work with Product Management, Editorial and Marketing teams in agreeing and delivering branding and visual design.
  8. Ensure that all Bloomsbury Digital Resources platforms comply with accessibility criteria.
  9. Promote the importance of User Experience within the wider company.
  10. Provide training and onboarding for new starters and external teams on implemented UX and functionality of Bloomsbury digital platforms.
  11. Keep up-to-date, manage and maintain documentation on Bloomsbury digital platform UX and functionality.
Requirements
  • Ability to understand the needs of a varied user base of students, scholars, librarians and practitioners in visual and applied arts, performing arts, humanities, social sciences, law and finance.
  • Passion for digital product development, with a proven record of delivering successful products and platform features.
  • Understanding of project management & development processes, including Agile methodology, and experience with standard tools such as Jira and Confluence.
  • Experience of gathering & interpreting web usage analytics.
  • Excellent implementation and time-management skills.

We offer a competitive salary of £60,000 - £80,000 per annum, depending on experience, plus benefits.