Sales Development Representative

4 weeks ago

London, Greater London, United Kingdom MoEngage Inc. Full time

MoEngage is a leading customer engagement platform that fosters a culture of innovation, ownership, freedom, and fun. We analyze billions of data points generated by customers and their devices to predict their behavior and engage them at every touchpoint throughout their lifecycle with personalized communication.

The role of a Sales Development Representative at MoEngage involves generating sales qualified opportunities and pipeline through a mix of outbound and inbound prospecting activities. This includes account mapping, sourcing qualified leads, and developing new business via telephone and mass communication.

As a Sales Development Representative, you will work with the marketing team to convert inbound leads for handoff to sales and collaborate with multiple teams to drive results. You will also be responsible for managing data for new and prospective clients in CRM, ensuring all communications are logged, information is accurate, and sales development dashboards are up to date.

Requirements for this role include at least 1-2 years of relevant experience, a bachelor's degree, and the ability to work in a fast-paced and ever-changing remote environment. You should be comfortable collaborating with multiple teams and have strong listening, conversation, and presentation skills.

Responsibilities:

  • Generate sales qualified opportunities and pipeline through a mix of outbound and inbound prospecting activities.
  • Account mapping/sourcing qualified leads that fit our target personas.
  • Develop new business via telephone and mass communication such as email, research and social media to introduce our company's product and services and identify appropriate buyers within the target market.
  • Analyze and identify how MoEngage can solve our prospects' engagement and retention challenges.
  • Identify key buying influencers within these prospects to determine budget and timeline.
  • Build and cultivate prospect relationships by initiating communications and conducting follow-up communications in order to move opportunities through the sales funnel.
  • Work with the marketing team in converting inbound leads for handoff to sales.
  • Work with the Sales Development Manager to develop and grow the sales pipeline to consistently meet weekly/monthly/quarterly revenue goals along with other KPIs.
  • Manage data for new and prospective clients in CRM, ensuring all communications are logged, information is accurate, documents are attached, and sales development dashboards are up to date.
  • Share best practice processes across the team and adopt new best practices for success.

Requirements:

  • Must be based in the UK.
  • At least 1-2 years of relevant experience.
  • A bachelor's degree.
  • Ability to work in a fast-paced and ever-changing remote environment.
  • You're comfortable collaborating with multiple teams, including sales development, marketing, and sales to help drive results.
  • Strong listening, conversation, and presentation skills.
  • Excellent organizational and time management skills.
  • Plus, if you have:
  • Experience using a CRM (customer relationship management) system, web-conferencing software, or sales enablement tools.
  • Previous SDR experience at a SaaS company.

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