Senior Data Leader for Digital Channels

3 days ago


London, Greater London, United Kingdom Metro Bank Plc Full time
Job Description:
  • As the Director of Digital and Enterprise Analytics, you will oversee the customer-facing digital channels and their strategy across retail, SME, corporate, and commercial customers, ensuring they meet revenue, service, and risk requirements.
  • You will deliver and maintain a core data reporting capability for all areas of the organization, including regulatory reporting, credit risk, finance, and products.
  • You will embed data into the bank's channel management and use insights to support business decisions.
  • You will focus on customer behaviors to anticipate needs and develop new digital services.
  • You will develop a strategy for the bank's customer-facing digital channels in collaboration with Product and Proposition teams to drive future growth.
  • You will influence and drive data usage across the organization, improving data collation, design, storage, and decision-making.
  • You will be responsible for trading performance and revenue generation within the digital estate, increasing users, transaction volumes, and customer satisfaction.


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