Food Beverage Team Lead

2 weeks ago


Oxford, Oxfordshire, United Kingdom AccorHotel Full time

We are seeking a dedicated and passionate Food Beverage Team Leader to join our team at Mercure OxfordHawkwell House.

As a Food Beverage Team Leader, you will play a key role in ensuring that all aspects of F & B and Meeting and Events are provided to the agreed standard in a timely manner.

You will act as the greatest ambassador to our hotel, playing a fundamental part in the Food and Beverage and Meeting and Events experience of our guests.

Key responsibilities include:

  • Ensuring high-quality food and beverage service to our guests
  • Leading a team of food and beverage staff to deliver excellent customer service
  • Managing the front-of-house operations, including reception, bar, and restaurant
  • Coordinating with the events team to ensure seamless execution of events
  • Monitoring and maintaining high standards of cleanliness and hygiene

Requirements include:

  • Experience in a similar position, preferably in the hospitality industry
  • Excellent customer service skills, with a focus on delivering exceptional guest experiences
  • Strong leadership and team management skills, with the ability to motivate and inspire a team
  • Good communication and interpersonal skills, with the ability to work effectively with all levels of stakeholders
  • Flexibility and ability to respond to change effectively
  • Self-motivation and energy, with a commitment to delivering high standards


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