Food Beverage Team Lead
2 weeks ago
We are seeking a dedicated and passionate Food Beverage Team Leader to join our team at Mercure OxfordHawkwell House.
As a Food Beverage Team Leader, you will play a key role in ensuring that all aspects of F & B and Meeting and Events are provided to the agreed standard in a timely manner.
You will act as the greatest ambassador to our hotel, playing a fundamental part in the Food and Beverage and Meeting and Events experience of our guests.
Key responsibilities include:
- Ensuring high-quality food and beverage service to our guests
- Leading a team of food and beverage staff to deliver excellent customer service
- Managing the front-of-house operations, including reception, bar, and restaurant
- Coordinating with the events team to ensure seamless execution of events
- Monitoring and maintaining high standards of cleanliness and hygiene
Requirements include:
- Experience in a similar position, preferably in the hospitality industry
- Excellent customer service skills, with a focus on delivering exceptional guest experiences
- Strong leadership and team management skills, with the ability to motivate and inspire a team
- Good communication and interpersonal skills, with the ability to work effectively with all levels of stakeholders
- Flexibility and ability to respond to change effectively
- Self-motivation and energy, with a commitment to delivering high standards
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