Food and Beverage Team Leader

4 weeks ago


Oxford, Oxfordshire, United Kingdom AccorHotel Full time

At Mercure Oxford Hawkwell House, we're committed to delivering exceptional guest experiences. As our Food and Beverage Team Leader, you'll play a vital role in ensuring that our F&B and Meeting and Events services meet the highest standards.

You'll be the face of our hotel, providing top-notch service to our guests and ensuring that every interaction is memorable. With a passion for food and beverage, you'll be responsible for managing our team to deliver exceptional dining experiences.

Key Responsibilities:

  • Lead a high-performing team to deliver exceptional F&B and Meeting and Events services
  • Ensure that all aspects of F&B and Meeting and Events are provided to agreed standards in a timely manner
  • Act as the greatest ambassador to our hotel, providing exceptional service to our guests
  • Manage operational demands, responding to fluctuations with excellent response and reactive skills

Requirements:

  • Experience in a similar position is essential
  • Customer service focused
  • Team player with outstanding interpersonal skills
  • Service oriented with an eye for details, passion, and innovative approach to Food and Beverage
  • Good presentation and influencing skills
  • Flexible and able to embrace and respond to change effectively
  • Self-motivated and energetic, able to set priorities
  • Commitment to professional values and brand consciousness

What We Offer:

  • Free night stays in our UK hotels and 50% discount in any Accor Restaurant (T&C Applies)
  • Discounted hotel rates all over the world in Accor Hotels
  • Continuously learn and develop yourself with our Accor Academy
  • Support your wellbeing in your professional and personal lives
  • Grow your experience anywhere, exploring limitless opportunities across 5000 hotels in over 100 countries
  • Participate actively in initiatives to build a more inclusive and sustainable world


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