Food and Beverage Team Leader
4 weeks ago
At Mercure Oxford Hawkwell House, we're committed to delivering exceptional guest experiences. As our Food and Beverage Team Leader, you'll play a vital role in ensuring that our F&B and Meeting and Events services meet the highest standards.
You'll be the face of our hotel, providing top-notch service to our guests and ensuring that every interaction is memorable. With a passion for food and beverage, you'll be responsible for managing our team to deliver exceptional dining experiences.
Key Responsibilities:
- Lead a high-performing team to deliver exceptional F&B and Meeting and Events services
- Ensure that all aspects of F&B and Meeting and Events are provided to agreed standards in a timely manner
- Act as the greatest ambassador to our hotel, providing exceptional service to our guests
- Manage operational demands, responding to fluctuations with excellent response and reactive skills
Requirements:
- Experience in a similar position is essential
- Customer service focused
- Team player with outstanding interpersonal skills
- Service oriented with an eye for details, passion, and innovative approach to Food and Beverage
- Good presentation and influencing skills
- Flexible and able to embrace and respond to change effectively
- Self-motivated and energetic, able to set priorities
- Commitment to professional values and brand consciousness
What We Offer:
- Free night stays in our UK hotels and 50% discount in any Accor Restaurant (T&C Applies)
- Discounted hotel rates all over the world in Accor Hotels
- Continuously learn and develop yourself with our Accor Academy
- Support your wellbeing in your professional and personal lives
- Grow your experience anywhere, exploring limitless opportunities across 5000 hotels in over 100 countries
- Participate actively in initiatives to build a more inclusive and sustainable world
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