Employer Relationship Manager

2 weeks ago

Ilford, Greater London, United Kingdom Get Set UK Full time
About the Role

We are seeking an experienced Employer Relationship Manager to join our team at Get Set UK. As an Employer Relationship Manager, you will play a crucial role in creating opportunities for our job-seeking customers by building strong relationships with employers.

Key Responsibilities
  • Proactive Outreach: Engage in proactive outreach to secure interviews for our participants with employers.
  • Sector Expertise: Develop a deep understanding of various sectors, particularly those offering entry-level employment, such as retail and hospitality.
  • Needs Analysis: Conduct thorough needs analysis to build strong connections between candidates and employers.
  • Employer Relationships: Cultivate and strengthen relationships with employers through consistent communication, including regular meetings and updates.
  • Business Development: Actively source employers through leads and networking, driving commercial growth and new business opportunities.
  • Collaboration: Work closely with Employment Advisors to promote current vacancies and upcoming opportunities.
  • In-Work Support: Provide regular in-work support to employers, tracking participants' progress in the workplace and addressing any challenges that may arise.
  • Disability Confident: Inspire employers to achieve the 'Disability Confident' award, supporting them on their journey to Level 1.
  • Awareness: Raise awareness among employers about our vision of equal opportunities and values.
  • Customer Recruitment Journey: Inspire customers into employment within our employer network, creating a precise and empowering recruitment journey.
  • Workshops: Organize employer-led workshops for our customers to prepare them for interviews and improve their employability skills.
  • Feedback: Provide quality feedback to customers, helping them grow and prepare for the work environment.
  • Interview Support: Be present at interviews to support customers in their recruitment journey and provide guidance on how to present themselves effectively.
  • Employment Retention: Secure evidence of employment retention at both 13 and 26 weeks from the employer.
  • Customer Success: Offer support and foster sustainability in employment through best practices and overcoming barriers.
  • Networking: Boost our vision and strategy through networking and promotion at stakeholders' events, including job fairs and industry conferences.
  • Market Intelligence: Maintain effective market intelligence through affiliation with network groups and industry associations.
Requirements
  • Skills and Experience: Proven track record and strong understanding of employer recruitment, with a minimum of 2 years of experience in a similar role.
  • Empathetic and Supportive: Genuine interest in helping people and understanding their challenges, with excellent interpersonal and communication skills.
  • Detail-Oriented: Meticulous attention to detail in managing employer relationships and documentation, with a high level of organizational skills.
  • Organised: Efficiently manages multiple tasks and responsibilities, with a strong ability to prioritize and meet deadlines.
  • Proactive: Takes initiative in addressing employer needs and identifying opportunities for improvement, with a proactive and solutions-focused approach.
  • Strong Communicator: Excellent verbal and written communication skills, with the ability to communicate complex information in a clear and concise manner.
  • Problem-Solver: Analyses problems and proposes effective solutions, with a strong ability to think critically and creatively.
  • Team Player: Collaborates effectively with colleagues and external partners, with a strong ability to build and maintain relationships.
  • Resilient: Handles challenging situations with a positive outlook, with a high level of emotional intelligence and self-awareness.
  • Experienced: Previous experience in a recruitment or employment advisory role, preferably within the welfare-to-work sector.
  • Knowledge: Understanding of the challenges faced by individuals seeking employment and the resources available to support them.
  • Technology: Proficient with data management systems and modern communication tools, including MS Office.
  • Ambitious and Resourceful: Shows innovation in supporting customers and confidence in a target-driven environment, with a strong ability to adapt to changing circumstances.
  • Driven: Embraces responsibility, drive, and commercial growth, with a strong ability to motivate and inspire others.

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