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Employer Relationship Manager

2 months ago


Ilford, Greater London, United Kingdom Get Set UK Full time

About the Role:

We are seeking a highly motivated and experienced Employer Relationship Manager to join our team at Get Set UK. As an Employer Relationship Manager, you will play a critical role in building and maintaining strong relationships with employers, identifying and securing job placements for our job-seeking customers.

Key Responsibilities:

  • Proactive Outreach: Engage in proactive outreach to employers to secure interviews for our participants.
  • Sector Expertise: Develop a deep understanding of various sectors, particularly those offering entry-level employment, such as retail and hospitality.
  • Needs Analysis: Conduct thorough needs analysis and build strong connections between candidates and employers.
  • Employer Relationships: Cultivate and strengthen relationships with employers through consistent communication, including phone calls, emails, and meetings.
  • Business Development: Actively source employers through leads and cold calling, driving commercial growth.
  • Collaboration: Work closely with Employment Advisors to promote current vacancies and upcoming opportunities.
  • In-Work Support: Conduct regular in-work support calls with employers, tracking participants' progress in the workplace.
  • Disability Confident: Inspire employers to achieve the 'Disability Confident' award, supporting them on their journey to Level 1.
  • Awareness: Raise awareness among employers about our vision of equal opportunities and values.
  • Customer Recruitment Journey: Inspire customers into employment within our employer network, creating a precise and empowering recruitment journey.
  • Workshops: Hold employer-led workshops for our customers to prepare them for interviews.
  • Feedback: Provide quality feedback to customers, helping them grow and prepare for the work environment.
  • Interview Support: Be present at interviews to support customers in their recruitment journey.
  • Employment Retention: Secure evidence of employment retention at both 13 and 26 weeks from the employer.
  • Customer Success: Offer support and foster sustainability in employment through best practices and overcoming barriers.
  • Networking: Boost our vision and strategy through networking and promotion at stakeholders' events, including Job Centres and Local Authorities.
  • Market Intelligence: Maintain effective market intelligence through affiliation with network groups.

Requirements:

  • Skills and Experience: Proven track record and strong understanding of employer recruitment.
  • Empathetic and Supportive: Genuine interest in helping people and understanding their challenges.
  • Detail-Oriented: Meticulous attention to detail in managing employer relationships and documentation.
  • Organised: Efficiently manages multiple tasks and responsibilities.
  • Proactive: Takes initiative in addressing employer needs and identifying opportunities for improvement.
  • Strong Communicator: Excellent verbal and written communication skills.
  • Problem-Solver: Analyses problems and proposes effective solutions.
  • Team Player: Collaborates effectively with colleagues and external partners.
  • Resilient: Handles challenging situations with a positive outlook.
  • Experienced: Previous experience in a recruitment or employment advisory or similar roles, preferably within the welfare-to-work sector.
  • Knowledge: Understanding of the challenges faced by individuals seeking employment and the resources available to support them.
  • Technology: Proficient with data management systems and modern communication tools, including MS Office.
  • Ambitious and Resourceful: Shows innovation in supporting customers and confidence in a target-driven environment.
  • Driven: Embraces responsibility, drive, and commercial growth.

Our Values:

  • Be Ambitious: Show determination and innovation in your approach.
  • Be Inspiring: Inspire responsibility through your daily actions.
  • Be Proud: Take pride in your daily achievements and want to support your local community.
  • Be Considerate: Collaborate well in an inclusive environment.
  • Own It: Own your attitude, motivation, and actions.

About Get Set UK:

We are a dynamic and committed organization that believes in creating an environment that is not just about professional growth but also personal wellbeing. As part of our team, you'll enjoy:

  • Competitive salaries that appreciate your hard work and dedication.
  • Comprehensive pension schemes designed for your future security.
  • Healthcare packages that prioritize your wellbeing.
  • Gym memberships to support your physical health and mental clarity.
  • An inclusive employee forum where your voice is heard and valued.
  • Continuous training and development opportunities to help you grow and succeed.

Join Our Team:

We are a Disability Confident Employer and welcome all applications. Get Set UK is an Equal Opportunity Employer, offering employment without regard to race, colour, religion, sex, physical and mental disability, age, citizenship, pregnancy, genetic information, veteran status, gender identity, gender expression, sexual orientation, national origin, and any other protected status. Our aim is to support and maintain the physical and mental health of all people at work.