Customer Service Administrator
10 hours ago
As a detail-oriented Customer Service Administrator, you will deliver exceptional service and operational efficiency in a customer-focused environment at CV-Library.
The annual salary for this role is £26,500 with opportunities for career progression and professional development.
Duties- Client Engagement & Front Desk Operations
- Act as the first point of contact for visitors, providing a professional and welcoming experience.
- Maintain a clean and organised reception area to create a positive impression.
- Handle telephone and email communications promptly, accurately recording and relaying messages.
- Support the implementation of quality improvement initiatives to enhance service delivery.
- A minimum of GCSE qualifications (or equivalent) in English and Maths.
- Strong proficiency in Microsoft Office and the ability to adapt to new IT systems.
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