Beauty Retail Manager

6 days ago


Oxford, Oxfordshire, United Kingdom MAC Full time
About the Role

We are seeking a highly skilled and experienced Store/Retail/Business Manager to lead our team of Retail Artists and drive sales, customer service, and operational excellence in our Boots store.

Key Responsibilities
  • Develop and execute a business plan to recruit and retain customers through strategic targeting and exceptional customer relationship management.
  • Lead, coach, and develop a high-performing team to achieve sales and customer service targets.
  • Manage inventory, facilities, and cash reconciliation to ensure efficient store operations.
  • Create and execute in-store events to drive sales and customer engagement.
  • Collaborate with the hiring manager to discuss availability and ensure a good work-life balance.
Requirements
  • Proven retail management experience in beauty or a fast-paced retail environment.
  • Experience setting sales and customer service targets, sales analysis, and staff scheduling.
  • Previous retail operations experience, including inventory and facilities management, and cash reconciliation.
  • Proven track record of leading, coaching, and developing a team to succeed.
  • Experience of creating and executing in-store events.
  • Flexible availability across days/hours.
  • Proficient in Microsoft Office.
  • Proof of right to live and work in the country.
What We Offer
  • Competitive industry salary.
  • Commission scheme eligibility.
  • Annual Leave & Family Leave.
  • Product discount/Staff Product Concession monthly credit spend allowance.
  • Mental Health Wellbeing Initiatives (Unmind App and Employee Assistant Programme).
  • Benefits platform with exclusive discounts and offers.
  • Work Life Connections – Employee Assistance Programme.
  • Extensive Training & development offering.

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