Head of Digital Infrastructure

3 weeks ago


London, Greater London, United Kingdom Clear Channel Full time

Clear Channel is at the forefront of the Out-of-Home industry's digital revolution. As a leading provider of outdoor advertising solutions, we're seeking a seasoned Head of Service to join our Tech Europe department.

This is an exciting opportunity to work with cutting-edge technology, innovative partners, and a talented team of professionals. As Head of Service, you'll lead the day-to-day operations of our Digital Panel Network (~15,000) across Europe, ensuring seamless delivery to our customers and landlords.

The successful candidate will have a proven track record of managing complex technical projects, collaborating with stakeholders, and driving process improvements. You'll be responsible for ensuring network performance, identifying and resolving issues, and optimizing processes to meet business objectives.

We offer a competitive salary of £80,000 - £100,000 per annum, depending on experience, plus a range of benefits, including flexible working, 33 paid holidays, and a company pension scheme.

Responsibilities:

  • Ensure network performance and availability, proactively identifying and resolving issues.
  • Develop and refine NOC processes, holding Service Providers accountable and establishing a warning system for breaches.
  • Collaborate with stakeholders to turn business vision into measurable, positive outcomes.

Requirements:

  • Demonstrated success in a technical role within a Managed Service environment.
  • Proven ability to manage Digital Operation third-party suppliers and enforce Service Level Agreements (SLAs).
  • In-depth understanding of NOC functions and experience in building a high-performance operation centre from the ground up.

About Clear Channel:

We value diversity and inclusivity, fostering an environment where everyone feels welcome and valued.

Benefits:

  • Flexible working
  • 33 paid holidays
  • Company Pension Scheme
  • Cycle to work scheme
  • Travel/season ticket loans
  • Discounts across 100s of retailers
  • Social events
  • Charity days


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