Relationships and Experience Manager

3 weeks ago


Cardiff, Cardiff, United Kingdom LexisNexis Risk Solutions Full time
About Us

Leveraging our expertise, we empower businesses to make informed decisions, driving revenue growth and optimizing operations.

Our Team Culture

A collaborative environment where teamwork and innovation thrive, enabling us to deliver exceptional results.

Your New Role

This exciting opportunity involves fostering strong relationships with customers, driving growth, and enhancing their experiences. You will work closely with sales teams and internal stakeholders to achieve business objectives.

Main Responsibilities
  • Develop and execute customer engagement strategies to deliver outstanding experiences.
  • Act as the primary point of contact for customers, resolving issues and providing support.
  • Ensure data accuracy and integrity within our CRM system, maintaining up-to-date customer information and records.
  • Offer tailored support during critical phases, ensuring seamless customer experiences.
Essential Qualifications
  • A customer-focused mindset and ability to meet deadlines.
  • Proven experience in B2B environments, particularly with high-value corporate clients.
  • Proficiency in Microsoft applications and analytical skills.
  • A strong work ethic, drive to succeed, and excellent communication skills.
  • A keen eye for detail and ability to maintain high-quality work standards.

Estimated Salary: $73,000 - $105,000 per annum



  • Cardiff, Cardiff, United Kingdom beBee Professionals Full time £30,000 - £45,000

    Account Manager Job DescriptionWe are seeking a highly skilled and experienced Account Manager to join our team at beBee Professionals in Cardiff. As an Account Manager, you will be responsible for building and maintaining strong relationships with our clients, identifying new business opportunities, and driving long-term growth.Key Responsibilities:Develop...


  • Cardiff, Cardiff, United Kingdom Bowen Eldridge Recruitment Full time

    Job DescriptionThe Senior Client Manager will oversee the management of client relationships for an independent Accountancy Practice. This role is ideal for a qualified Accountant (ACA/ACCA) or QBE Accountant, with previous accounting experience.The location offers excellent working conditions and good transport links. The office facilities are...


  • Cardiff, Cardiff, United Kingdom Jisc Full time

    About UsJisc is the UK's leading digital innovation agency, supporting the education sector through technology and innovation. Our mission is to improve lives through education and research by providing digital infrastructure and expertise.We are currently seeking a skilled individual to join our team as a Relationship Development Manager. In this role, you...


  • Cardiff, Cardiff, United Kingdom CARERS TRUST Full time

    At CARERS TRUST, we are seeking a highly skilled Senior Relationship Manager to join our team. In this role, you will work closely with donor leads to develop an overall stewardship vision and oversee the planning and implementation of supporter relations programs.Key ResponsibilitiesDevelop and implement comprehensive stewardship plans to engage and retain...


  • Cardiff, Cardiff, United Kingdom Educators Wales Full time

    **Job Summary:**We are seeking an exceptional Client Relationship Manager to join our team at Educators Wales. As a key member of our staff, you will be responsible for developing and maintaining strong relationships with employers, providing valuable opportunities for our learners.**About the Role:**This is an exciting opportunity for a motivated and...


  • Cardiff, Cardiff, United Kingdom LexisNexis Risk Solutions Full time

    We are seeking a highly skilled professional to join our team as a Customer Relationship Manager. As a key member of our sales team, you will be responsible for delivering an exceptional customer experience through collaboration with other teams and stakeholders.About the RoleYou will partner with sales teams and internal stakeholders to ensure business...


  • Cardiff, Cardiff, United Kingdom t2 group Full time

    We are seeking a Head of Client Relationship Management to join our team in Cardiff, UK. As a key member of our sales team, you will be responsible for supporting and coaching a high-performing team of business development consultants to build, expand, and maintain client relationships across England.The ideal candidate will have a strong track record of...


  • Cardiff, Cardiff, United Kingdom The Accountancy Recruiters Full time

    Main ResponsibilitiesLead and manage a diverse client portfolio, promoting autonomy and accountability, and fostering strong relationships with clients to drive satisfaction and business growth.Collaborate with senior directors and partners to deliver technical expertise and support, and mentor and develop junior team members, cultivating an inclusive and...


  • Cardiff, Cardiff, United Kingdom Heat Recruitment Ltd Full time

    About the RoleWe are seeking a highly skilled Corporate Account Handler to join our client's team. As an account handler, you will be responsible for supporting and servicing clients, managing their accounts, and developing strong relationships with them. This role offers a unique opportunity to work closely with experienced staff and gain valuable knowledge...


  • Cardiff, Cardiff, United Kingdom Bowen Eldridge Recruitment Full time

    About Us: Bowen Eldridge Recruitment is committed to delivering exceptional recruitment services to our clients.">Job Title: Senior Client Manager">Estimated Salary: £50,000 - £60,000 per annum">Job Description:">The Senior Client Manager will be responsible for identifying and developing new business opportunities, as well as maintaining and growing...


  • Cardiff, Cardiff, United Kingdom Blue Legal Full time

    About the Role:The Client Relationship Strategist will work closely with stakeholders and the client team to develop business strategies and account planning. This involves implementing client and business development plans to nurture and grow key public sector clients, while supporting cross-selling initiatives.The ideal candidate will have a strong...

  • Relationship Manager

    2 months ago


    Cardiff, Wales, Cardiff County, United Kingdom Dobson Welch Recruitment Specialists Full time

    Our client a rapidly growing Commercial Finance Business are looking to recruit an experienced Relationship Manager to assist both new and existing clients in obtaining commercial finance/business loans in the format of Asset Finance, Acquisition Finance, Invoice Finance,Commercial Mortgages, Business loans, Working capital finance and plenty more financial...


  • Cardiff, Cardiff, United Kingdom LexisNexis Risk Solutions Full time

    Become a Client Experience Manager at LexisNexis Risk Solutions and drive business growth through exceptional customer service. Our Business Services vertical offers a range of solutions to help businesses improve operations, customer experience, and revenue growth.We empower employees to take ownership of their performance and contribute to continuous...


  • Cardiff, Cardiff, United Kingdom Tersus Consultancy Full time

    About Us: Tersus Consultancy is a renowned UK provider of health, safety, and environmental compliance services. Our expertise spans asbestos management, fire safety, Legionella risk assessments, and CDM consultancy. We pride ourselves on industry leadership and high standards, striving to deliver exceptional service that earns us the trust of clients across...


  • Cardiff, Cardiff, United Kingdom Jisc Full time

    About the RoleWe are seeking an experienced Relationship Building Specialist to join our team in Wales. As a key member of our Relationship Management team, you will be responsible for building and maintaining strong relationships with senior leaders, operational leads, and influencers in member organisations.Your primary objective will be to ensure members...


  • Cardiff, Cardiff, United Kingdom Hln Group Full time

    Hln Group is looking for an experienced architectural professional to take on a challenging role in our Cardiff office.This position involves managing a key client account, overseeing new build and refurbishment projects across multiple sites, from initial planning to completion.The ideal candidate will have experience in leading a small team of staff,...


  • Cardiff, Cardiff, United Kingdom Yolk Recruitment Full time

    Job SummaryWe're seeking a skilled HR Advisor to play a key role in delivering our people strategy. This role involves supporting managers with employee relations, recruitment, training, and data-driven decision-making.Key Responsibilities:Employee Relations: advise managers on policies, grievances, and absence managementRecruitment: support hiring managers...


  • Cardiff, Cardiff, United Kingdom Best Days Travel Full time

    Job Title: Customer Experience ManagerWe are seeking a highly skilled and experienced individual to join our team as a Customer Experience Manager. As a key member of our sales team, you will be responsible for delivering exceptional customer experiences and driving business growth.About the Role:This is an exciting opportunity to take your career to the...


  • Cardiff, Cardiff, United Kingdom Bowen Eldridge Recruitment Full time

    Bowen Eldridge Recruitment is seeking a skilled Client Relationship Lead to collaborate with colleagues and deliver high-quality services to our clients.About the JobManage client relationships and ensure their ongoing needs are met.Provide exceptional customer service to our clients.We offer a competitive salary range of $80,000 - $110,000 per year,...


  • Cardiff, Cardiff, United Kingdom Bowen Eldridge Recruitment Full time

    About the RoleThe Senior Client Manager will be responsible for building and maintaining relationships with existing clients, as well as identifying new business opportunities.The ideal candidate will have a strong network of contacts in the accountancy profession and be able to leverage these relationships to drive business growth.RequirementsQualified...