Customer Service Manager

2 days ago


Cambridge, Cambridgeshire, United Kingdom Starbucks Full time
Role Overview

As a Starbucks Shift Supervisor, you will be responsible for overseeing the day-to-day operations of our Cambridge store, ensuring that we deliver an exceptional customer experience and maintain high standards of quality.

The ideal candidate will have excellent leadership skills, be able to work well under pressure, and possess a strong passion for delivering customer satisfaction.

Key responsibilities include:

  • Leading a team of baristas and cashiers
  • Maintaining store appearance and cleanliness
  • Ensuring efficient operation of the store

Benefits

We offer a competitive salary of £12.75 per hour, plus a quarterly bonus incentive. You will also enjoy a range of benefits, including:

  • Free or discounted food and drinks
  • A comprehensive training programme
  • Ongoing support and development opportunities


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