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Claims Advisor
2 months ago
About the Role
We are seeking a skilled Claims Advisor to join our team at Enterprise Holdings. As a Claims Advisor, you will be responsible for managing vehicle hire and repair for customers involved in non-fault road traffic accidents.
Key Responsibilities
- Provide exceptional customer service and communicate effectively with customers, body shops, and insurance companies.
- Manage repair updates, rentals, and invoices, ensuring timely and efficient resolution of claims.
- Build relationships with rental branches and insurance companies to improve overall efficiency.
- Make decisions based on accident circumstances and provide accurate information to customers and stakeholders.
- Liaise with loss adjusters, policyholders, brokers, and other third parties to resolve claims.
Requirements
- Demonstrated ability to make decisions and work in a targeted environment with deadlines.
- Excellent analytical, communication, and time management skills.
- Previous claims experience, especially in the credit hire environment, is highly desirable.
What We Offer
- A competitive salary and opportunities for career progression.
- A dynamic and supportive work environment with a focus on employee development.
- The chance to work with a leading company in the mobility industry.
Location
The role is based in our Aldershot office, with easy access to transportation links to surrounding areas.
Security Clearance
All applicants must be able to pass a security check involving financial probity and basic criminality.
