Service Coordinator Expert

1 day ago


Wimbledon, United Kingdom SRS Group Holdings Ltd Full time

The SRS Group Holdings Ltd is seeking an exceptional Commercial HVACR Service Team Lead to join their team in South West London. This exciting opportunity will provide the right candidate with a chance to work in a dynamic and fast-paced environment, coordinating field activities for the service division.

The ideal candidate will have excellent communication skills, be self-sufficient, and possess outstanding organizational abilities. They will also have experience specific to the Commercial or Industrial HVAC industry and be comfortable discussing equipment with customers.

Key Responsibilities:

  • Schedule & create work orders for preventative maintenance
  • Schedule & create work orders for service repairs & replacements
  • Dispatch technicians to emergency service calls
  • Review & process work orders and purchase orders
  • Procure parts for scheduled repairs
  • Track down parts for emergency repairs
  • Provide estimated costs for repairs when requested by the customer
  • Review field generated paperwork and prepare for invoicing by the administrator

Requirements:

  • Must work well under pressure
  • Must have excellent communication skills
  • Must have excellent organizational skills with an attention to detail
  • Must be self-sufficient and able to perform the Job Duties
  • Must have experience specific to the Commercial or Industrial HVAC industry
  • Outgoing, professional, ambitious, and drug-free
  • Comfortable discussing equipment with the customer

Salary & Benefits: Up to £40,000 per annum (dependent on experience) plus pension, healthcare, life assurance, 25 days holiday, mobile, and laptop.


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