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Service Operations Manager
2 months ago
About the Role:
We are seeking a highly motivated and experienced Service Controller to join our team at Sandal Wakefield. As a Service Controller, you will play a key role in driving forward customer service levels and sales performance in our BMW and MINI Retailer on Dewsbury Road.
Key Responsibilities:
- Monitor and maintain operating systems and standards to ensure seamless service delivery.
- Maximise business potential by identifying and implementing process improvements.
- Enhance Customer Satisfaction levels through effective coaching and development of service department staff.
- Develop and implement strategies to improve service department efficiency and productivity.
Requirements:
Previous retail motor industry experience at dealership level is essential, as is a full driving licence. We offer a comprehensive training programme to support your career development and success in this role.
What We Offer:
We provide a dynamic and supportive work environment, opportunities for career growth and development, and a competitive salary and benefits package.
