Service Operations Manager

5 days ago


Wakefield, Wakefield, United Kingdom Sandal Motor Group Full time
Service Controller Opportunity

Sandal Wakefield is seeking a highly skilled Service Controller to drive customer service levels and sales performance at their BMW and MINI Retailer on Dewsbury Road. This is an excellent opportunity for an existing Assistant Service Manager or an established Senior Service Advisor looking to take the next step in their career with a prestigious brand.

About the Role

The Service Department at Sandal Wakefield is a fast-paced facility with a twenty bay Workshop, Tyre Bay, Valet Bay, and MOT facility. We are looking for a candidate who can add value and contribute to the ongoing success of the company. You will be a confident professional with the ability to organise your team, offering solutions and advice to maintain good levels of communication within the Sandal Group.

Key Responsibilities
  • Monitoring and maintaining operating systems and standards
  • Ensuring business potential is maximised
  • Improving Customer Satisfaction levels
  • Coaching and developing members of the Service Department

Previous retail motor industry experience at dealership level is essential, as is a full driving licence. If you are an enthusiastic, organised, and professional person who wants to join the largest retailer of BMW and MINI vehicles in West Yorkshire, please apply with a full CV and covering letter stating why you should be considered for this key role and detail of your notice period.



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