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Service Operations Manager

2 months ago


Wakefield, Wakefield, United Kingdom Sandal Huddersfield BMW Full time
Job Title: Service and Performance Controller

We are seeking a highly skilled and experienced Service and Performance Controller to join our team at Sandal Huddersfield BMW. As a key member of our Service Department, you will be responsible for driving forward customer service levels and sales performance.

Key Responsibilities:
  • Monitor and maintain operating systems and standards to ensure optimal performance.
  • Identify opportunities to maximise business potential and implement strategies to achieve this goal.
  • Develop and implement plans to improve customer satisfaction levels.
  • Coach and develop members of the Service Department to ensure they have the skills and knowledge required to excel in their roles.
Requirements:

Previous retail motor industry experience at dealership level is essential, as is a full driving licence. We are looking for an enthusiastic, organised, and professional individual who is passionate about delivering exceptional customer service and driving business success.

If you are a motivated and results-driven individual who is looking for a new challenge, please submit your application, including a full CV and covering letter, to and quote WAK/SC or apply via the link below.