Director of Operations Management

5 days ago


London, Greater London, United Kingdom Ki Insurance Full time
Role Overview
We're seeking a highly skilled administrative professional to provide exceptional support to our Group Head of Claims. As Director of Operations Management, you will be responsible for managing the daily activities of this key executive, ensuring they are always prepared and focused on their core responsibilities. This involves coordinating schedules, responding to emails, liaising with clients and service providers, organizing meetings, and handling various administrative tasks.

About Ki Insurance
Ki Insurance is a leading provider of risk management solutions, dedicated to helping businesses thrive in an uncertain world. We believe that our employees are our greatest asset, and we strive to create a work environment that is inclusive, diverse, and supportive of all individuals. If you're looking for a challenging and rewarding career opportunity, read on.

What You'll Be Doing
You will be responsible for providing high-level administrative support to the Group Head of Claims, including:
  • Coordinating schedules and responding to emails.
  • Liaising with clients and service providers.
  • Organizing key meetings, both internally and externally, ensuring all materials are ready in advance.
  • Scheduling important internal meetings, including Claims Town Hall meetings, and prioritizing committee and market meetings.
  • Coordinating the onboarding process for new team members.
  • Handling the annual budgeting process, tracking budgets, and overseeing travel expenses.
  • Managing invoices and ensuring they are coded correctly.
  • Coordinating events and travel arrangements, ensuring all are seamless.
  • Assembling monthly management packs and ensuring all necessary group policies are finalized and signed off.
  • Sourcing management information and providing ad-hoc project support.

We Offer
A competitive salary of £50,000 - £60,000 per annum, depending on experience, plus a range of benefits, including a generous pension scheme, life insurance, and access to ongoing training and development opportunities.

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