Pricing Agent
4 days ago
We're seeking an Automotive Support Specialist to join our team at Carwow, where we're disrupting the status quo in the car-changing industry. With a talented team of 500 employees across the UK, Germany, Spain, and Portugal, we're expanding our mission across every brand and country we operate in.
This entry-level role involves assisting senior Pricing Specialists in guiding sellers through the process of selling their vehicles into the trade. You'll work closely with senior team members to ensure seamless communication with customers and provide timely and professional assistance.
Main Responsibilities:
- Support Senior Pricing Specialists: Collaborate with senior team members to deliver excellent customer experiences.
- Customer Follow-up: Manage follow-up processes to ensure customers receive accurate information and next steps.
Requirements:
- No prior experience required, but a willingness to learn and develop in a fast-paced environment is essential.
- Strong communication skills, with the ability to engage confidently with customers through phone, email, and live chat.
- Ability to work effectively as part of a team, supporting senior colleagues and contributing to the overall success of the team.
- A positive attitude and enthusiasm for working in a customer-focused role within the automotive industry.
We're offering a competitive salary of around £25,000 per year, plus a range of benefits including hybrid working, pension contributions, and more.
As a valued member of our team, you can expect:
- Hybrid working
- Competitive salary of £25,000 per annum
- Matched pension contributions
- Share options
- Vitality Private Healthcare
- Life Assurance
- Monthly coaching sessions with Spill
- Enhanced holiday package
- Work from abroad for a month
- Inclusive parental, partner and shared parental leave policies
- Bubble childcare support
- The latest tech
- Home office allowance
- Generous learning and development budget
- Regular social events
- Refer a friend, get paid
We're committed to fostering a culture that celebrates diversity and inclusion.
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