Automotive Price Consultant

1 month ago


Bournemouth, Bournemouth, United Kingdom carwow Full time

At Carwow Group, we are driven by a passion for getting people into the right cars. Our mission is to become the go-to destination for car-changing across Europe.

We started as a simple reviews site and have since grown to be one of the largest online car-changing destinations in Europe, with over 10 million customers using our platform to buy and sell cars since its inception.

Last year, we experienced significant growth of over 50% with nearly £3 billion worth of cars bought on site, while £1.8 billion of cars were listed for sale through our Sell My Car service.

In 2024, we acquired Autovia, doubling our audience overnight. Together, we now have one of the biggest YouTube channels in the world, with over 1.2 million print copies of our magazines and an annual web content reach of over 350 million.

As a Pricing Support Agent at Carwow Group, you will champion drivers and the automotive industry, acting as a disruptor and never being afraid to fail (but learning fast when you do).

Our team of 500 employees across the UK, Germany, Spain, and Portugal are revolutionising car-changing, and we are expanding our mission across every single brand and country we operate in.

The Role

We are looking for a motivated and enthusiastic entry-level Automotive Price Consultant to join our team. As an Automotive Price Consultant, you will help sellers understand how to set realistic price expectations and explain the benefits of selling through Carwow, contributing to a positive selling experience.

  • Customer Follow-up: Proactively manage follow-up processes, helping to ensure that sellers receive accurate information and understand their next steps.
Requirements
  • Entry-level role: No prior experience required, but a willingness to learn and develop in a fast-paced environment is essential.
  • Strong communication skills, with the ability to engage confidently with customers through phone, email, and live chat.
  • A positive attitude and enthusiasm for working in a customer-focused role within the automotive industry.
Benefits

As an employee at Carwow Group, you can expect:

  • Competitive salary of £28,000 - £35,000 per annum, depending on experience.
  • Hybrid working arrangement, allowing you to balance work and personal life.
  • Matched pension contributions for a peaceful retirement.
  • Share options - when we thrive, so do you.
  • Vitality Private Healthcare, for peace of mind, plus eyecare vouchers.
  • Life Assurance for added peace of mind.
  • Monthly coaching sessions with Spill - our mental wellbeing partner.
  • Enhanced holiday package, including 28 days annual leave, 1 day for your wedding, and 1 day off when you move house.
  • Option to buy 3 extra days of holiday per year.
  • Work from abroad for a month.
  • Inclusive parental, partner and shared parental leave, fertility treatment and pregnancy loss policies.
  • Bubble childcare support and discounted nanny fees for little ones.
  • The latest tech (Macbook or Surface) to power your gif-sending talents.
  • Up to £500/€550 home office allowance for that massage chair you've been talking about.
  • Generous learning and development budget to help you master your craft.
  • Regular social events: tech lunches, coffee with the exec sessions, lunch & learns, book clubs, and more.
  • Refer a friend, get paid. Repeat for infinite money.

We value diversity and inclusion and are committed to creating a workplace where everyone feels welcome and valued.



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