Sales Associate

4 weeks ago


Ilkley, Bradford, United Kingdom JD Group Full time

**Role Overview:**

As a Sales Assistant at GO Outdoors Express, you will play a vital role in delivering exceptional customer service and creating a great shopping experience for our customers.

**Key Responsibilities:**

  • Engage with customers to understand their needs and provide personalized support.
  • Support a culture of exceptional customer service and exceed customer expectations.
  • Contribute to maintaining a safe and compliant operating environment for all colleagues and customers.
  • Stay up-to-date with product knowledge training to provide expert advice to customers.
  • Follow processes and policies to ensure seamless operations.

**Preferred Skills and Experience:**

  • Excellent communication and interpersonal skills.
  • Ability to work effectively in a team environment.
  • Experience in customer-facing roles, preferably in retail.
  • Knowledge of local market trends and competitor activity.

**Behaviours:**

  • A positive role model who champions GO's vision, purpose, and values.
  • Brings passion and energy to work and creates an unbeatable team.
  • Has a learning mindset, open to ideas, and embracing change.
  • Demonstrates self-awareness and empathy.
  • Works collaboratively with the team.
  • Shows resilience and tenacity.
  • Takes responsibility for their impact on the customer.
  • Maintains personal integrity.
  • Meets deadlines and handles multiple issues under pressure.


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