Sales Associate
4 weeks ago
**Role Overview:**
As a Sales Assistant at GO Outdoors Express, you will play a vital role in delivering exceptional customer service and creating a great shopping experience for our customers.
**Key Responsibilities:**
- Engage with customers to understand their needs and provide personalized support.
- Support a culture of exceptional customer service and exceed customer expectations.
- Contribute to maintaining a safe and compliant operating environment for all colleagues and customers.
- Stay up-to-date with product knowledge training to provide expert advice to customers.
- Follow processes and policies to ensure seamless operations.
**Preferred Skills and Experience:**
- Excellent communication and interpersonal skills.
- Ability to work effectively in a team environment.
- Experience in customer-facing roles, preferably in retail.
- Knowledge of local market trends and competitor activity.
**Behaviours:**
- A positive role model who champions GO's vision, purpose, and values.
- Brings passion and energy to work and creates an unbeatable team.
- Has a learning mindset, open to ideas, and embracing change.
- Demonstrates self-awareness and empathy.
- Works collaboratively with the team.
- Shows resilience and tenacity.
- Takes responsibility for their impact on the customer.
- Maintains personal integrity.
- Meets deadlines and handles multiple issues under pressure.
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