Customer Service Representative in Science Industry

3 days ago


Didcot, Oxfordshire, United Kingdom Network Scientific Recruitment Full time
About the Role

This position involves providing top-notch customer support to our clients, primarily through phone and email interactions. If you're passionate about delivering exceptional service and have a background in science or a related field, we'd love to hear from you.

Key Responsibilities:
  • Handle customer inquiries, resolve issues promptly, and ensure timely responses to queries.
  • Assist with administrative tasks, such as invoicing, scheduling, and record-keeping.
  • Foster strong relationships with existing clients, tailoring your approach to meet their unique needs.
  • Collaborate with the team to drive business success.

Requirements:

We're looking for someone with a strong customer service background, excellent communication skills, and a keen eye for detail. While a science degree isn't necessary, it's highly desirable. You'll thrive in a fast-paced environment, prioritize tasks effectively, and communicate clearly with both internal teams and external clients.

Compensation and Benefits:

We anticipate offering a competitive salary of £28,000 - £32,000 annually, based on experience. As part of our comprehensive benefits package, you can expect opportunities for professional growth, regular performance evaluations, and ongoing training.

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