Assistant Store Manager

3 days ago

Brighton, Brighton and Hove, United Kingdom British Heart Foundation Full time
About the Role

We are seeking an experienced Assistant Store Manager to join our home store team in Brighton. As a key member of our store management team, you will play a vital role in delivering exceptional customer service and driving sales growth.

Key Responsibilities
  • Support the Store Manager in the day-to-day running of the store, taking full responsibility in their absence.
  • Inspire and support staff and volunteers to deliver an excellent customer journey that reflects our values.
  • Contribute to the success of the store by ensuring the highest standard of customer service, achieving targets, and maintaining a high standard of visual merchandising.
  • Maximise sales through physical and digital channels, and support with the recruitment and development of volunteers.
  • Work with the manager to generate stock and achieve expectations within campaign activities.
What We're Looking For
  • Experience in a customer-facing role, with supervisory experience.
  • Commercially driven to encourage new ideas and an inclusive approach to developing teams.
  • Passion for delivering exceptional customer service and achieving the highest retail standards.
  • Results-driven, with a recognition of the right result and the right way.
About Us

The British Heart Foundation is a leading charity that funds research into heart and circulatory diseases. We have over 700 stores across the UK, and our home stores play a vital role in raising funds for our lifesaving research.

We're committed to creating an inclusive and diverse workplace, where all our colleagues and volunteers can succeed. We offer a range of benefits, including 38 days annual leave, holistic support leave, and a pension with employer contribution.

Why Join Us?

We have a strong culture of internal progression and will actively support you to develop your career. Our generous staff benefits include a 25% staff discount, health cash plan, and access to a 24/7 Virtual GP and Employee Assistance Programme.

Ready to apply? Please follow the simple steps below to submit your application.

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