Luxury Property Porter Position in Central London

4 weeks ago


London, Greater London, United Kingdom The Ritz London Full time

Our Commitment to Excellence

The Ritz London, a 5-star hotel located between the bustling Piccadilly and the calm oasis of Green Park, is renowned for its luxurious bedrooms, Michelin-star dining, and world-renowned Afternoon Tea. Our employees strive to create a positive, memorable, and magical experience for both our customers and colleagues.

About the Role

We are seeking a dynamic and enthusiastic individual to join our team as a House Porter within the Housekeeping Department. As a key member of our team, you will be committed to working closely with the Housekeepers and Room Attendants to ensure the smooth and efficient running of the department.

Responsibilities

  • Ensuring that housekeeping service areas are stocked with guest amenities in a timely manner
  • Responding to guest requests promptly
  • Maintaining public areas to a high standard
  • Assisting with moving furniture and general housekeeping tasks

Requirements

  • Relevant experience in a 5-star property is desirable
  • Excellent customer service skills
  • Possess the ability to work under pressure and have strong organisational skills
  • Good command of the English language
  • Display a polite and professional attitude to internal and external guests

Your Benefits

  • A highly competitive salary of £25,000 - £30,000 per annum, depending on experience
  • An instant reward and recognition scheme
  • 28 days annual leave, including bank holidays
  • Opportunities for learning and development
  • An employee discount scheme for Ritz goods and external providers
  • Free laundry service for tailored uniform
  • Complimentary meals on duty
  • Social events and activities
  • Season ticket loan
  • CODE Hospitality App
  • Wellness treatments: massage, chiropody, and more
  • Pension scheme
  • Employee mental health assistance helpline

Terms and Conditions

In line with the requirements of the Asylum & Immigration Act 1996, all applicants must either be eligible to live and work in the UK or must obtain permits to work in the UK prior to application. Documented evidence of eligibility will be required from candidates as part of the recruitment process.



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