Front Desk Coordinator

3 weeks ago


Witham, Essex, United Kingdom Primary Care Careers Full time

Job Summary

Douglas Grove is seeking a skilled receptionist to support our team. This part-time role requires a flexible individual who can work varied shifts, including Mondays, Wednesdays, and Fridays.

Main Responsibilities

  • Greet and direct patients with a polite and courteous manner.
  • Manage appointment bookings, issue prescriptions, and handle patient inquiries.
  • Register new patients and maintain accurate health records.
  • Provide excellent customer service, responding to patient concerns and complaints.
  • Work collaboratively with the practice team to ensure seamless patient care.

About Us

We are a small teaching practice with a dedicated team of healthcare professionals. As a receptionist, you will play a vital role in delivering high-quality patient care and supporting the practice's mission.

Person Specification

Essential

  • Excellent communication and interpersonal skills.
  • Ability to work in a confidential and discreet manner.
  • Experience working with the general public, with a sensitive and empathetic approach.
  • Strong IT and administration skills, with the ability to adapt to new systems.
  • Flexibility to work additional or alternative hours as required.


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