Front Desk Coordinator
3 weeks ago
Job Summary
Douglas Grove is seeking a skilled receptionist to support our team. This part-time role requires a flexible individual who can work varied shifts, including Mondays, Wednesdays, and Fridays.
Main Responsibilities
- Greet and direct patients with a polite and courteous manner.
- Manage appointment bookings, issue prescriptions, and handle patient inquiries.
- Register new patients and maintain accurate health records.
- Provide excellent customer service, responding to patient concerns and complaints.
- Work collaboratively with the practice team to ensure seamless patient care.
About Us
We are a small teaching practice with a dedicated team of healthcare professionals. As a receptionist, you will play a vital role in delivering high-quality patient care and supporting the practice's mission.
Person Specification
Essential
- Excellent communication and interpersonal skills.
- Ability to work in a confidential and discreet manner.
- Experience working with the general public, with a sensitive and empathetic approach.
- Strong IT and administration skills, with the ability to adapt to new systems.
- Flexibility to work additional or alternative hours as required.
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