Retail Store Manager

1 month ago


Loughton, Shropshire, United Kingdom Charitynorth Devon Hospice Full time

We are seeking an experienced Store Manager to lead our new Loughton Boutique, a flagship store for Charitynorth Devon Hospice. As Store Manager, you will be responsible for maximizing income generation, ensuring all targets are met and exceeded, and leading a team of staff and volunteers.

Key Responsibilities:

  • Work closely with the Area Manager to understand the requirements for a successful operation.
  • Oversee the maintenance and health & safety of the store.
  • Ensure the smooth running of the store in accordance with company guidelines and deliver annual store financial and contribution targets.
  • Deliver against store KPI's.
  • Lead and develop a new store team to the charity and town.
  • Recruit and select new team members and volunteers for the store.
  • Visual merchandising the store, maximizing all opportunities.
  • Drive new business into the store and liaise with the local community.

Requirements:

  • Previous Store Manager experience within charity or retail.
  • Ability to engage customers through outstanding communication, questioning, and listening skills.
  • KPI aware and driven by data to make commercial decisions.
  • Experience of working to targets in a customer-focused environment.
  • Energy, drive, and a positive can-do attitude.
  • Flexible to cover store opening hours and weekends.
  • Proven track record of successful delivery of a high growth, profitable operation.
  • An understanding of charity retail would be a distinct advantage and a passion for the charity sector.

Please note that a DBS (Disclosure & Barring Service) basic criminal record check will be undertaken as part of our pre-employment screening for the successful candidate.


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