Sales Assistant

3 days ago


Loughton, Shropshire, United Kingdom Majestic Full time
Unlock Your Potential in a Thriving Retail Environment

We are seeking an ambitious and driven Sales Assistant to join our dynamic team at Majestic Wine Loughton. As a key member of our store team, you will play a pivotal role in delivering exceptional customer experiences and driving sales performance.

About the Role

This is an exciting opportunity for someone who is passionate about wine and eager to develop their skills in a fast-paced retail environment. You will be responsible for supporting your store team to drive sales, deliver outstanding customer service, and maintain a high level of product knowledge.

Key Responsibilities
  • Drive store performance by identifying and maximising sales opportunities
  • Support your team to meet and exceed targets through effective KPI delivery
  • Deliver exceptional customer service to drive business growth through customer loyalty and repeat purchases
  • Develop a deep understanding of our products and demonstrate your passion for wine through in-depth knowledge and recommendation
  • Take ownership of your wine knowledge, continuously learning and developing your skills to support your WSET qualification
  • Maintain the physical appearance and maintenance of your store, both internally and externally
  • Involvement in all operational tasks required for the day-to-day running of the store
  • Continuously identify opportunities to improve operational efficiency and implement solutions with your team
Knowledge & Skills Required
  • Excellent time-management, delegation, and problem-solving skills
  • Able to demonstrate exceptional customer experience and service to every single customer
  • Self-motivated and able to thrive when working alone and as part of a team
  • A can-do attitude with a passion for seeing problems through to solutions
  • Adaptable and resilient to meet the ever-changing demands of our business
  • Excellent communication and time management skills
  • Wine knowledge is beneficial, but a passion to learn more is essential to pass level 2 WSET wine qualifications
What We Offer
  • Competitive salary: £20,000 - £25,000 per annum
  • Up to 20% staff discount on our extensive range of wines, spirits, and beers
  • Career development opportunities, including in-house training schemes and career progression
  • Uniform provided
  • Access to Retail Trust benefits, including discounts, counselling, and support services
  • Company sick pay scheme


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