Front of House Team Member

1 week ago

London, Greater London, United Kingdom Thomas Franks Ltd. Full time
Front of House Team Member

We are seeking a Front of House Team Member to join our team at Thomas Franks Ltd. in London. As a key member of our hospitality team, you will be responsible for delivering exceptional customer service and ensuring that our high standards are met.

Key Responsibilities:

  • To work at the front of house operation, providing excellent customer service and ensuring that all guests have an exceptional experience.
  • To maintain a clean and safe environment, adhering to company food standards and controlling wastage.
  • To ensure all Food Hygiene and Health & Safety policies and allergen control procedures are followed.

About the Role:

This is a full-time opportunity for a motivated individual who is passionate about delivering outstanding customer service. You will work as part of a close-knit team, supporting each other to achieve our goals.

Requirements:

  • Hospitality experience required.
  • Ability to demonstrate reasonable/good understanding and use of verbal English.
  • Ability to demonstrate reasonable/good standard of written English and reading skills.
  • Similar experience in customer and/or food preparation environment is preferred.

What We Offer:

  • A competitive salary of £13.50 per hour.
  • Free meals on duty.
  • Volunteers leave - up to one day per year.
  • Enhanced maternity, paternity and adoptive leave.
  • Cycle to work scheme.
  • Recommend a friend bonus.
  • Unrivalled individual training and development.
  • Well established apprenticeship programme.
  • Team & company social events.
  • Employee assistance programme.
  • Excellent career progression within a leading independent contract caterer.

About Us:

Thomas Franks Ltd. is a founder-led, fresh food catering business with a focus on excellence and service delivered with individuality, passion and style.

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