Commercial Account Handler

2 weeks ago


Cardiff, Cardiff, United Kingdom A-Plan Full time
About the Role

We are seeking a highly skilled and motivated Commercial Account Handler to join our team at A-Plan. As a key member of our Commercial team, you will be responsible for building and maintaining strong relationships with clients, ensuring their needs are met and exceeded.

Key Responsibilities
  • Review client documentation to ensure accuracy and completeness
  • Build and maintain strong relationships with internal stakeholders, clients, and external contacts
  • Assist Commercial Account Executives in achieving high levels of renewal retention and exceeding customer expectations
  • Process data promptly and accurately on relevant systems to support client service and internal process execution
What We Offer

We believe in rewarding great work and dedication. As a Commercial Account Handler at A-Plan, you can expect:

  • 22 days holiday (plus bank holidays), increasing through length of service
  • A set of core benefits, designed with your health and financial protection in mind:
    • Life Assurance up to 4x salary, protecting your loved ones in case the worst should happen
    • Income protection, guaranteeing an income for up to 5 years in the event of an illness or injury
    • Contributory pension scheme - 4% employer contribution and 5% employee contribution, rising to 5% & 5% in April 2025
    • Access to a Healthcare Cashplan, which gives you access to a variety of health-related benefits
  • Access to a host of lifestyle and financial benefits that you can choose from:
    • Discounts on gym membership across the UK
    • Salary sacrifice schemes - Travel Insurance, Cycle to Work, Car leasing, Technology purchase
    • Access to discounted personal health policies - Critical illness, private medical, dental plans
    • A range of insurance products available commission-free, including home, motor, travel, and specialist vehicles
    • Access to hundreds of high-street retailer discounts
About You

We are looking for someone who is willing to learn and take on new challenges. As a Commercial Account Handler, you will have the opportunity to progress your career and become further qualified in your field.

We are an equal opportunities employer and welcome applications from all qualified candidates.



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