Commercial Account Handler

5 days ago


Cardiff, Cardiff, United Kingdom Cavendish Maine Recruitment Full time
About the Role

Cavendish Maine Recruitment is seeking a highly skilled Commercial Account Handler to join their team. As a Commercial Account Handler, you will be responsible for delivering high-quality and efficient service to clients, working closely with Account Executives to provide a comprehensive insurance service to mainly existing and some potential new customers.

Key Responsibilities
  • Provide support to Account Executives in running client portfolios, including setting up actions required for contract renewal.
  • Be the first point of contact for all external queries and issues, requiring strong skills and knowledge to meet client expectations.
  • Ensure all documentation associated with placing, amending, or renewing clients' insurance programmes is completed in a reasonable timescale and is accurate.
  • Contribute towards the development of a high company image of professionalism, competence, and customer satisfaction.
Requirements
  • Must have previous account handling experience gained within a commercial insurance environment and have relevant insurance technical knowledge.
  • Good communication, decision-making, and problem-solving skills.
  • Excellent relationship-building skills.
  • The ability to work under pressure and assimilate large quantities of information quickly.
  • Influencing and negotiation skills.
  • Commercial awareness.
  • An eagerness to progress with your ACII qualification would be supported, but is not essential.
What We Offer
  • Salary to £42,000.
  • Market-leading benefits package.
  • Flexible/hybrid working - 2 days/week in the office.
  • Excellent opportunity for career development and progression.


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