Risk Solutions Technical Advisor

5 days ago


London, Greater London, United Kingdom LexisNexis Risk Solutions Full time

Job Title: Technical Customer Support Analyst

Location: [Unknown]

About Us

LexisNexis Risk Solutions is a global leader in providing risk management and business analytics solutions. We prioritize inclusive leadership and equitable processes, with 30 diversity employee networks globally.

Job Overview

We are seeking an experienced Technical Customer Support Analyst to join our team. The ideal candidate will have a strong background in API and SQL, with excellent communication skills and the ability to effectively interact with customers.

Responsibilities

  1. Participate in projects such as migrations and communicate planned data changes to stakeholders.
  2. Develop new skills and knowledge to stay up-to-date with industry advancements.
  3. Provide second-line support to clients and onboard new users to the ICIS API.

Requirements

The successful candidate will possess:

  • Strong technical skills, including API and basic SQL.
  • Excellent communication and problem-solving skills.
  • Ability to work effectively in a team environment.

Compensation

The estimated salary for this role is $70,000 - $90,000 per year, depending on experience.

Benefits

  • A comprehensive benefits package, including medical, dental, and vision insurance.
  • Ongoing training and development opportunities to enhance your skills and career progression.


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