IT Infrastructure Specialist
2 weeks ago
About The Role
Grow with Us
As a Platinum Investors in People employer and an award-winning UK bank, we're committed to growth and excellence. Our customers include savers and businesses across the UK, and we use our specialist expertise to help them achieve their ambitions and build a sustainable future.
We're looking for an IT Desktop Support Specialist to join our team, someone who is passionate about technology and dedicated to delivering exceptional support.
What You'll Be Doing
You'll be responsible for designing, developing, and implementing short- and long-term information technology solutions from a device and operating system perspective.
You'll ensure our IT Client team is well-equipped to provide exceptional on-site and remote support using the right tools.
About You
What You'll Bring to the Team
You'll have a solid understanding of IT infrastructure and related technologies, as well as good documentation authoring and approval experience.
You'll foster a culture of continuous improvement and development, using coaching techniques to help your colleagues grow.
You'll represent the team in meetings with the wider IT teams and the business, onboarding solutions and providing relevant support.
About Us
Paragon Perks
- Generous holiday allowance, with a day off for your birthday
- Paid community volunteering
- Company-wide, profit-sharing bonus
- Pension plan - we'll contribute up to 10% of your annual salary
- Life assurance and personal accident cover
Be Flexible
We promote flexibility around how and where we work, so you can achieve a healthier work-life balance.
Be Yourself
We welcome diversity and care about inclusion. We want you to be your whole self at work, and we believe an inclusive workplace is good for each of us, great for our customers, and better for our business.
Be Heard
We listen to your point of view, with our People Forum and regular employee surveys making sure you can use your voice and influence our future.
Be Well
We offer a range of support to help you care for your wellbeing, from our free Employee Assistance Programme to our qualified Wellbeing team who are on hand to connect you with the help you need to get more out of life.
Be Better
We want you to reach your potential, and as a Platinum Investors in People employer, we'll encourage you to learn and develop by building a personalised development plan together with your manager.
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