Administrative Support Professional
1 week ago
**Job Title:** Administrative Support Professional
**Location:** London, UK
**Salary:** £25,000 - £30,000 per annum (full-time, 35 hours)
We are seeking an experienced Housing Administrative Assistant to join our team at Service Care Solutions Ltd. As a key member of the housing management team, you will provide essential support to Property Managers and Housing Officers.
The successful candidate will be responsible for:
- Logging complaints and inquiries in a timely and efficient manner
- Maintaining accurate paper and computer-based systems, ensuring up-to-date filing and records
- Supporting customer surveys and feedback initiatives, including data uploads and basic analysis
- Organizing internal and external meetings and events, including agenda preparation, room booking, refreshments, invitations, and minute-taking
- Providing data or business information reports as required by the team
- Offering cover and support for colleagues who are out of the office or on leave
- Leading specific projects or events and undertaking any other duties necessary to support the work of the department
**Requirements:
- Previous experience in housing management or administration (not essential)
- Excellent communication and interpersonal skills
- Proficient in Microsoft Office applications, particularly Word and Excel
- At least one year's administrative experience in a busy, customer-focused environment
- A working knowledge of housing providers and support services
This is a fantastic opportunity to contribute to housing management efforts and offer excellent service to our residents. If you are a motivated and organized individual with a passion for administration, please apply.
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