IT Support Specialist
16 hours ago
Job Title: 2nd Line IT Support Engineer
Job Summary:
We are seeking a highly skilled 2nd Line IT Support Engineer to join our team at In Technology Group. As a key member of our IT department, you will be responsible for providing technical support and assistance to our clients.
Key Responsibilities:
* Provide technical support and assistance to clients via phone, email, and remote desktop
* Troubleshoot and resolve technical issues with Windows Desktop OS, Office 365, and Windows Server
* Collaborate with the team to identify and implement solutions to improve IT services
* Develop and maintain technical documentation and knowledge base
What We Offer:
* Competitive salary and benefits package
* Opportunities for career growth and professional development
* Collaborative and dynamic work environment
* Access to the latest technology and tools
Requirements:
* 2+ years of experience in IT support or a related field
* Strong knowledge of Windows Desktop OS, Office 365, and Windows Server
* Excellent communication and problem-solving skills
* Ability to work in a fast-paced environment
If you are a motivated and detail-oriented individual with a passion for IT, we encourage you to apply for this exciting opportunity.
Note: The client is looking to fill this opportunity as soon as possible.
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