Retail Food Operations Manager
10 hours ago
As a Retail Food Operations Manager with Refuel Talent, you will play a key role in supporting the growth and development of our clients' food-to-go businesses.
The ideal candidate will have strong experience working within branded food retail, ideally Subway / Greggs / Burger King / McDonalds.
- Frequent site visits and audits are essential to ensure brand standards are adhered to, along with food safety legislation.
- You will also be responsible for delivering facility fee budgets assigned to your area.
Main Accountabilities
- Fully understand and comply with franchisor regulations, ensuring site teams are fully trained to deliver.
- Manage training & development programmes regulated by franchisors.
- Oversee training of Managers & Contract Managers in franchise brands, planning training & attendance of courses.
- Conduct bi-weekly visits to Subway stores to appraise compliance to brand standards and training.
- Conduct Quarterly visits at identified hot food locations within geographical regions completing SAS food standards.
- Follow up on brand audits with contract managers, visiting sites out of compliance & working with Brand Operations Manager to bring store back into compliance.
- Deliver brand training courses.
- Understand the retail & forecourt operation and how it works alongside food services.
- Maintain relationships with key stakeholders.
- Attend & present in monthly team meetings.
- Assist with the launch of developments that include hot food in your geographical area.
Knowledge and Skills Required
- Strong communications skills
- Excellent planning & organisation skills
- Ability to work independently or as part of a team
- Ability to control processes for delivery of excellent service
- Understanding of relevant legislations
- Minimum Level 3 Food Hygiene
- Minimum 2 years in QSR at Managerial level
We offer a competitive salary and benefits package, including car allowance or company car, to attract top talent in the industry.
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