Operations Manager

1 month ago


Basingstoke, Hampshire, United Kingdom Sage Global Services Limited Full time

About the Role

The Operations Manager - Food Services will be responsible for ensuring that all food service operations within the geographical area are in compliance with brand standards and regulations. This includes managing franchisor regulated training & development programmes, overseeing training of Managers & Contract Managers, and conducting bi-weekly visits to stores to appraise compliance.

  • Main Responsibilities:
  • Manage training programmes to ensure site teams are fully trained to deliver high-quality food services.
  • Oversee the training of Managers & Contract Managers in franchise brands planning training & attendance of courses.
  • Conduct regular site visits to ensure compliance with brand standards and regulations.
  • Collaborate with the Food Operations Manager to address any issues or non-compliance at store sites.
  • Deliver brand training courses for the MFG team.
  • Maintain relationships with key stakeholders in MFG and franchise brands.
  • Attend & present in monthly team meetings.
  • Assist with the launch of developments that include hot food in your geographical area.
  • Cover other Area Managers as and when required.

What You Will Need:

  • A strong understanding of food safety legislation and brand regulations.
  • Excellent communication and leadership skills.
  • Ability to work independently and as part of a team.
  • Strong problem-solving and analytical skills.
  • High school diploma or equivalent required; degree in hospitality or related field preferred.

Salary Information:

The estimated annual salary for this role is £55,000 - £65,000, depending on experience and qualifications.



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